PV Desk : Policymakers, bankers and BPO industry leaders stressed outsourcing back office by the banks to create large-scale employment, cut operational cost and increase efficiency in the financial sector.
Talking to BSS, they said if the banks outsource their back-office activities, it will give a boost to the country’s BPO sector and help create large-scale employment.
Moreover, the banks will be benefitted more as their operating cost will reduce and efficiency will improve substantially, they observed.
Terming BPO a prospective sector, State Minister for ICT Division Zunaid Ahmed Palak said the government has been providing policy support for boosting the country’s fast-growing sector.
“We want to establish paperless office and build cashless society while the BPO companies could help us fulfill both the objectives,” he said.BSS